Your lab is judged on the accuracy and timeliness of its data
One comprehensive and integrated software suite to manage your operations end to end
Reduce human error, increase efficiency, and unify machine management systems
CORONAVIRUS UPDATE FOR OUR CUSTOMERS, BUSINESS PARTNERS AND FRIENDS
Together, we are facing a truly unprecedented situation. The global COVID-19 pandemic is affecting our families, our businesses, our communities and our way of life.
At PSCL, we are focussed on how to best protect and support our families, employees, customers and communities in these extraordinary times. Equally important, we are here to provide support in any way we can to help you manage and run your business. During this time, I wanted to reach out and update you on how we’re approaching the situation at PSCL.
Social Distancing & Sanitation Best Practices
We have implemented social distancing to help combat the spread of COVID-19. We have empowered our staff to work from home where possible, and taken additional precautions to ensure offices and locations where employees continue to work are cleaned and sanitized regularly. This shift has been relatively smooth and we continue to deliver the highest levels of performance, availability, and responsiveness.
Ensuring Continuity of Service
We recognize the critical role our technology plays in your business success. In fact, we are aware that Self Service Loading (SSL) by PSCL is being actively promoted by producers as a means to reduce human contact. I’d like to assure you that our Customer Support and Integration (CSI) groups are fully staffed and ready to respond to your service calls to ensure the ongoing delivery of product in the safest manner possible. We have limited non-essential business travel, but are committed to staying in contact with our partners through conference or videoconference calls. In cases where a site visit for installation or support services is required, we will work with the site to ensure this is done in the safest manner possible.
We have amazing teams across PSCL that are here for you. This moment reminds us that we’re all connected like never before. On behalf of all of us at PSCL, we’re committed to being your partner and persevering together in all the days and years ahead.